I got the paperwork for my cargo bond yesterday, a day late. As if that wasn't bad enough, they sent me an invoice even though I've already given them a cheque. I know they haven't cashed my cheque either because I got a balance on my account yesterday and the money is still in there. I'll have to go in there today to find out what the hell is going on.

The certificate didn't have the proper wording that the city requires as well. I gave them the letter the city sent me so they would know what was required, yet they still screwed it up! I'm going to submit it as is and hope the city accepts it, but if not, I'll have to go back to the insurance company and get them to do it up right.

I so hate this crap, why are people so freaking incompetent?

Update: The insurance people said they usually don't deposit the cheque until the policy's effective date, which was yesterday. I hope he's right. I pointed out how the policy doesn't have the specific wording needed by the city. "Oh." I couldn't really give him a hard time as it was a different guy from when I first went in there and explained things. He said if the city has a problem, they would be able to add the proper wording. I dropped the papers off at city hall, hopefully they'll rubber stamp the damned thing and I won't have to deal with this shit anymore.

At least till next year.