I called Rogers from a pay phone first thing this morning to try and get my phone working again. After a good fifteen minutes on the line, mostly on hold listening to crappy muzak, it turns out the lady who upgraded my account switched it to the new sim I'm going to get get with my new Blackberry. Someday. Meanwhile, my current phone with the old sim does not work. I asked her to switch it back to my old sim, but she was unable to do that. [it was burned, in phone people lingo] She suggested that I buy a new sim for $25 at a local Rogers dealer and they would credit my account.

Luckily, one of my accounts is a Rogers dealer and I was able to get a new sim from them, gratis. [Thanks Tom, you da man!]

Just to show you how messed up Rogers is, I got my phone bill from them this month and it said my account was overdue. Mmmm, I thought I paid my bill last month. Checking my bank account history, I see a payment for Rogers in there. So I take a closer look at the bill, and I notice that they sent the overdue notice before the last bill was even due! What a bunch of jerks.